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Case StudyAugust 5, 2025

PNW Defect Assessment Case Study: Water Utility Finds Maximum Utility With AI

A Pacific Northwest wastewater utility compared SewerAI's AutoCode assessment against its own manual in-house assessments across 29,748 linear feet of CCTV inspections. AI identified 32.99% more conditions and displayed less than 10% margin of error — missing 90.13% fewer conditions than manual survey.

PNW Defect Assessment Case Study: Water Utility Finds Maximum Utility With AI

Water Utility Finds Maximum Utility With AI — Saving time, money, and critical infrastructure.

The Problem — When Defects Fly Under the Radar, Underground

A wastewater utility located in the Pacific Northwest, U.S. compared SewerAI's AutoCode-based assessment with that of the utility's in-house, manual assessments. The expectation was that automating tedious, error-prone methods would make the difference between catching disastrous defects or letting them fly under the radar — undetected or misdiagnosed.

  • 29,748 linear feet of CCTV inspections
  • 132 total surveys conducted

The Solution — Establishing Ground Truth Underground

The assessment completed by AutoCode was also analyzed a second time by SewerAI QC staff to provide a ground truth to compare with the manual assessments. This ensured that the result of the Pipe Survey Comparison Index (PSCI) would accurately reflect inconsistencies in findings between the two methods.

  1. AutoCode assesses 29,000+ linear feet of CCTV inspections.
  2. SewerAI QC staff cross-checks the findings against manual assessments.
  3. A PSCI score is produced to signify inconsistencies between inspection methods.

The Results

  • AI identified 32.99% more conditions (defects and features)
  • AI displayed <10% margin of error, missing 90.13% fewer conditions than manual survey

Download the full case study here to explore the detailed methodology, data, and outcomes from this engagement.

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