Customer Roundtable Highlight: PURIS

In this highlight clip from the Turning AI into ROI webinar, PURIS — one of North America's leading sewer rehabilitation contractors — walks through how they integrated SewerAI's PIONEER platform into their day-to-day inspection and delivery workflows. The result: faster turnaround, stronger collaboration with municipal clients, and a unified data environment built for the scale of modern rehab programs.

About PURIS

PURIS is a nationally recognized contractor specializing in CIPP (cured-in-place pipe) lining and trenchless renewal for municipal and industrial clients across North America. Managing large-scale rehabilitation programs means handling enormous volumes of inspection data — and doing it accurately, quickly, and in close coordination with the municipalities they serve.

Integrating PIONEER into CIPP and Trenchless Renewal Workflows

For a contractor operating at PURIS's scale, inspection data doesn't just inform decisions — it drives the entire rehabilitation pipeline. In this clip, PURIS shares how they brought SewerAI's PIONEER platform into their CIPP lining and trenchless renewal workflows, replacing fragmented, manual processes with an AI-powered system that handles data capture, coding, and delivery in a single environment.

The integration allowed PURIS's field teams to move inspection footage through the platform efficiently, reducing the time between data collection and actionable deliverables. Rather than managing multiple tools or waiting on manual review cycles, PIONEER gave their teams a consistent, reliable process from the field to the final report.

Data Management and Delivery Improvements

One of the standout themes in this clip is the improvement in data management. PURIS describes how PIONEER created a seamless data environment — one where inspection records, defect coding, and reporting outputs are organized, accessible, and ready to share. For a contractor managing multiple active rehab programs simultaneously, that kind of structure isn't just convenient; it's essential.

Delivery timelines improved as well. With AI-assisted coding and automated workflows, PURIS was able to get inspection results to clients faster — a meaningful advantage in competitive municipal contracting where responsiveness and accuracy both matter.

Strengthening Collaboration with Municipal Clients

Municipal clients expect transparency, consistency, and data they can act on. PURIS explains how SewerAI's platform improved the quality and clarity of what they deliver to those clients — making it easier to share findings, align on priorities, and move rehabilitation projects forward without the back-and-forth that often slows down traditional workflows.

A unified data environment means both the contractor and the client are working from the same source of truth. That shared visibility reduces miscommunication, accelerates approvals, and builds the kind of trust that sustains long-term municipal partnerships.

The Value of a Unified Platform at Scale

Large-scale rehab programs generate complexity at every level — multiple crews, multiple municipalities, thousands of pipe segments, and tight project timelines. PURIS's experience with PIONEER highlights what's possible when all of that complexity is managed through a single, purpose-built platform.

Rather than stitching together disparate tools, PURIS found that PIONEER gave them the operational consistency they needed to scale their inspection and reporting capabilities without adding overhead. The platform grows with the program — and that's exactly what contractors managing large municipal portfolios need.

Watch the Full Webinar

This clip is excerpted from the full Turning AI into ROI webinar, which features extended conversations with both HK Solutions Group and PURIS on how they are leveraging SewerAI's technology to transform their inspection and rehabilitation workflows. Watch the full session to hear the complete discussion.